1. Introduction:

Welcome to Rev It Threads. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Shipping Information:

Shipping costs are quoted per project and are determined based on the size, weight, and destination of the order. All shipping is facilitated directly through Jules and her team. We strive to provide accurate shipping quotes and ensure timely delivery. If you have specific shipping inquiries, please contact us at sales@revitthreads.com

3. Order Confirmation:

Once an order is placed, you will receive an email confirmation with details of your purchase. Please review this confirmation and contact us immediately if any information is incorrect.

4. Payment:

Payment is required in full before the commencement of any project. We accept various payment methods, and details will be provided when we send through a quote to your provided email address.

5. Project Completion:

The timeline for project completion varies based on the complexity and volume of the order. We will communicate an estimated completion date upon order confirmation. Delays may occur due to unforeseen circumstances, and we will keep you informed of any changes.

6. Cancellation and Refund Policy:

Orders can be cancelled within 24 hours of placement. Once production has begun, cancellations are subject to a fee. Refunds are issued on a case-by-case basis and may be subject to deductions for work already completed.

7. Returns and Exchanges:

Due to the customised nature of our products, we do not accept returns or exchanges unless the items are damaged or defective. Please inspect your order upon receipt and contact us within 7 days if there are any issues.

8. Intellectual Property:

All designs, logos, and artwork provided by Rev It Threads or its customers remain the intellectual property of the respective owners. We reserve the right to use images of completed projects for promotional purposes unless otherwise specified.

9. Privacy:

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Contact Information:

For any questions or concerns regarding these terms and conditions, please contact us at sales@revitthreads.com

Last updated: 1st December 2023